Ric Pratte - CEO, AlignRevenue, Inc.
We may collect personal information from you on our website, including, but not limited to, the following: (a) to establish and manage your account, including to provide notifications to you regarding your account; (b) to provide you information or support you request; (c) to inform you about new services and solicit your adoption of these services; (d) to help us develop new services and features that meet your needs; and (e) to bill and collect for services to satisfy AlignMeeting's legitimate business interests. The information we request may include personally identifiable information such as your name, billing and shipping address, telephone number, e-mail address or credit card information. It is solely your choice whether or not you provide this personally identifiable information. However, should you choose not to provide the information, we may be unable to process an order, fulfill a service or display certain content on the Site. We do not sell or rent personal information, including personally identifiable information, to unrelated third parties.
We disclose personal information provided to us if required to do so by law or in the good-faith belief that such action is necessary. These circumstances include, but are not limited to, the following: (a) to respond to judicial process or to comply with legal process served on us; (b) to protect the security and integrity of our website and services; (c) to protect and defend our rights and property and the rights and property of others; (d) to take precautions against liability; (e) to respond to claims that submitted information violates the rights or interests of third parties; (f) to correct technical problems and malfunctions in how the Site operates or processes visitors' information; or (i) pursuant to your specific direction in connection with a service we are providing on your behalf.
You may access the information we collect from your registration via the AlignMeeting website. Via the website, you may correct inaccuracies in the personal information (including name, address, contact and billing information) we obtained from your registration. We require our customers to comply with applicable privacy laws and regulations pertaining to the use of our services.
We utilize reasonable and appropriate protections and procedural safeguards to ensure that personal information in our care is not misused or accessed without authorization. Personal information is stored on our own platforms or on the platforms of our service providers, with access restricted to those employees or contractors who have a need for such access to perform a legitimate business function relating to the services or for maintenance, internal security or related issues.
The AlignMeeting website may contain links to third party websites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the privacy practices of any third party websites. For this reason, we encourage you to review the privacy policies of these websites before disclosing any personal information to or through them.
When you use or connect to a AlignMeeting website or download a AlignMeeting mobile application by or through a Third Party Platform - including Google - you allow us to access and/or collect certain information from your Third Party Platform profile/account. You additionally allow us to access information contained in cookies placed on your device by the Third Party Platform as permitted by the terms of your agreement and privacy settings with the Third Party Platform. We may share this information with the Third Party Platform for their use as permitted by the terms of your agreement and privacy settings with the Third Party Platform. We will share some of the information we collect from you with vendors and other service providers who work with us to support the internal operations of our website and/or mobile application.
Your use of AlignMeeting's products, software, services and web sites (referred to collectively as the "Services" in this document) is subject to the terms of a legal agreement between you and AlignMeeting. "AlignMeeting" means AlignRevenue, Inc., whose principal place of business is at 200 Innovative Way, Nashua, NH 03060, United States. This document explains how the agreement is made up, and sets out some of the terms of that agreement.
This is an agreement ("Agreement") between AlignMeeting ("we", "us", or "AlignMeeting") and you, an end user ("you", "user", or "subscriber") of AlignMeeting's collaborative meeting service (the "Service") as described herein. By establishing, activating, using, or paying for the Service, you acknowledge that you have read and understood these terms, you agree to the terms and conditions in this Agreement, and you represent that you are of legal age to enter this Agreement and become bound by its terms, and to the prices, charges, and conditions provided to you in association with your enrollment, including marketing materials and the AlignMeeting website, which are incorporated herein by reference. This Agreement governs the Service and any website, application or software used in conjunction with the Service.
The Service. AlignMeeting provides scheduled and reservationless collaborative services, enabled with a variety of access methods for participants to connect to online meetings, plus a number of convenience, quality and functional features. We may alter, expand, or reduce the features of the Service from time to time without notice. You acknowledge that not all Services can be guaranteed to perform acceptably from all locations, including, but not limited to via mobile telephones, pay phones or satellite phones due to various in-country, carrier or other restrictions.
Service Term . The Service is offered both as a free and a paid service. The paid Service is offered on a month-to-month or basis, beginning on the date AlignMeeting activates Service, and automatically renews on a recurring basis. AlignMeeting may also offer the Service for twelve consecutive months pursuant to optional annual pricing plans. You may cancel the Service at any time through the AlignMeeting website. If you cancel Service prior to the end of the monthly or annual billing period, you will not be entitled to billing credits or refunds for the unused portion of your billing period unless you cancel during the Money Back Guarantee period described herein.
Free Trial Offer . From time to time, AlignMeeting may allow users to subscribe pursuant to a promotional offer granting a free trial for Service ("Free Trial"). Free Trial subscribers will receive free use of the Service solely for a limited period of time and all use of the Service shall be subject to the terms herein, plus all other restrictions, limitations and conditions identified in the specific promotional offer. Notwithstanding any other provision in this Agreement, all Free Trial subscriptions are provided solely as an accommodation to the subscriber, and AlignMeeting reserves the right, at all times in its sole discretion, to terminate any Free Trial at any time without notice. Once the Free Trial period expires, the subscriber will be ineligible to subsequently establish another Free Trial account under the same or any other identity, unless expressly permitted to do so under the terms of a specific promotional offer.
Promotional Offers for New Subscribers . From time to time, AlignMeeting may offer discounts and/or special incentives exclusively for new subscribers. Notwithstanding any other provision in this Agreement, AlignMeeting reserves the right, at all times in its sole discretion, to terminate any promotional offer at any time without notice. Unless expressly permitted under the terms of a specific promotional offer, current and former subscribers, under the same or any other identity, are ineligible for any promotional offer reserved for new subscribers.
Termination for Cause . Either party may terminate this Agreement at any time in the event that the other party breaches any provision of this Agreement in any material respect and fails to cure such breach within 30 days after receipt of written notice of such breach. Notwithstanding the foregoing, AlignMeeting may terminate this Agreement and/or suspend the provision of the Service immediately for: illegal, fraudulent, excessive or improper use of the Service or if deemed reasonably necessary by AlignMeeting to prevent interruption or disruption to the AlignMeeting system, its business or other customers; if any portion of an invoice not reasonably disputed in good faith as herein provided remains unpaid when due; or for breach, not subject to cure. AlignMeeting shall not be liable to you or any third party should we exercise our right to discontinue Service, in whole or in part, or terminate this Agreement pursuant to this section.
Fair Use Policy . We are committed to providing first class customer service and value to users of our Services. In order to provide the best pricing, support and Services available to all of our users, we retain the right to impose limits on your usage of the Service or to terminate the Service if we reasonably believe that your use of the Services, including, but not limited to, the total number of meetings you make or size of meetings of you use, is not consistent with normal, fair and reasonable use of such Services. Wherever reasonably possible, we will give you written notice before taking any such action, and allow a reasonable period to allow you to modify your use.
Responsibility for Account Information . In connection with your use of the Service, you will be asked to provide an email address and specify a password in connection with your use of the Service and website. You are entirely responsible for maintaining confidentiality of your password and account information, including meeting URL links and all identification and security codes that control access to the Service and website. You are responsible for all uses of the Service in association with your account, whether or not authorized by you.
Responsibility for Communications and Content . You are the sole owner of content and solely responsible for the content of all communications using your account. You must comply with all laws while using the Service; you must not transmit any communication that violates any law, court order or regulation; you must not violate any third party rights in using the Service; and you must not use the Service in any way that damages, interferes with, or disrupts AlignMeeting's system or other users. We may suspend any such communications. Use of conference recording may subject you to laws or regulations, and it is your sole responsibility to provide any required notification of recording to participants. You understand and agree that your use of the Service and any content is solely at your own risk.
Consent to Receive Email . By establishing a paid or trial account with AlignMeeting, you consent to receive periodic email communication from us concerning services and billing, including without limitation, notices of service updates, payment transactions, payment methods, conference reports, and other correspondence required for administration of the Service. We also reserve the right to establish the number of transmissions and email messages, and impose other limitations at any time, with or without notice. From time to time, we will send you product updates and information related to AlignMeeting and your account. You may opt-out from those updates in your account settings and from each of the emails sent.
Resale and Transfer . You are expressly prohibited from reselling or transferring the Service and/or software to any other person for any purpose, without express written permission from AlignMeeting in advance.
Unlawful and Prohibited Use . You agree to use the Service only for lawful purposes. You are expressly prohibited from using the Service to transmit or receive any communication or material of any kind when in AlignMeeting's sole judgment the transmission, receipt, or possession of such communication or material would constitute, or encourages conduct that would constitute, a criminal offense, give rise to a civil liability, or otherwise violate any applicable laws. You are expressly prohibited from using the Service for any abusive or fraudulent purpose, including using the Service in a way that interferes with our ability to provide the Service to you or other customers or avoids your obligation to pay for communications services. AlignMeeting, in its sole discretion, may terminate your Service without advance notice if it believes you have violated the aforementioned restrictions, or if you act in a manner that is threatening, obscene, harassing, or abusive to AlignMeeting personnel. You are liable for any and all use of the Service by any person using the Service provided to you and agree to indemnify and hold harmless AlignMeeting against any and all liability for any such use. If AlignMeeting, in its sole discretion, believes that you have violated the aforementioned restrictions, AlignMeeting may forward personally identifiable information to the appropriate authorities for investigation and prosecution and you hereby consent to such forwarding.
Unauthorized Commercial Use . The Service for internal business purposes only, or for the direct benefit of you, your company or affiliated organization. You agree that will not make the Service available to unaffiliated persons, whether or not you generate income from this practice. If AlignMeeting, in its sole discretion, believes that your account is being used by unauthorized persons, your account may be immediately suspended or cancelled without prior notice to you.
Theft of Service . You agree to notify AlignMeeting immediately if you become aware at any time that your Service is being stolen or fraudulently used, or access to your meeting links, identification codes or security codes has been compromised. You must provide a detailed description of the circumstances of the theft or stolen or fraudulent use of the Service and supply any additional documentation reasonably requested by AlignMeeting. Failure to do so in a timely manner may result in the termination of your Service and additional charges.
Copyright, Trademark, and Unauthorized Use . The Service and any software used to provide the Service or provided to you in conjunction with providing the Service, and all Services, information, documents, and materials on AlignMeeting's website are protected by copyright, trademark, or other intellectual property laws and international treaty provisions. All websites, corporate names, service marks, trademarks, trade names, logos, and domain names (collectively "Marks") of AlignMeeting are and shall remain the exclusive property of AlignMeeting and nothing in this Agreement shall grant you the right or license to use such Marks.
Audit and Law Enforcement . AlignMeeting reserves the right to audit your use of the Service to enforce the provisions of this Agreement. AlignMeeting reserves the right to track and monitor your Service and usage subject to the requirements of the United States Patriot Act and other laws and appropriate law enforcement processes. You acknowledge and agree that this Agreement is sufficient notice to you of such monitoring to the extent any notice is required under applicable federal or state law.
Billing . Unless you are paying for the service pursuant to an invoicing arrangement with AlignMeeting or one of our authorized resellers ("Reseller"), as described in the following paragraphs, the following terms shall apply to your use of the service: you must provide a valid credit card number or checking account information (bank routing number plus account number) when the Service is activated. You authorize AlignMeeting to charge automatically to your credit card or bank account (ACH) any amounts payable by you in connection with your use of the Service. Your right to use the Service is subject to any limits established by your credit card issuer. Your charges and credits issued will appear on an online billing statement that you may access from the AlignMeeting website. You give AlignMeeting permission to obtain authorization for use of your credit card from your card issuer. If the card expires, you close your account, your billing address changes, or the card is cancelled and replaced owing to loss or theft, you must advise AlignMeeting at once. If you enroll in ACH billing, and you close or change or bank account, you must advise AlignMeeting at once. Your initial use of the Service authorizes AlignMeeting to charge the credit card and/or bank account number on file with AlignMeeting, updated by any changed information related to card expiration, replacement, or substitution. This authorization remains valid until 30 days after AlignMeeting receives your notice to terminate our authority to charge your card, whereupon we will charge you for any outstanding charges and terminate the Service. AlignMeeting bills all charges and applicable taxes and fees monthly in advance (except for usage-based charges, which will be billed monthly in arrears, plus any other charges which AlignMeeting chooses to bill in arrears) to your designated payment method. AlignMeeting is not responsible for any overdraft or other charges imposed by your card issuer or bank due to insufficient funds in your account. AlignMeeting reserves the right to bill at more frequent intervals if the outstanding amount due at any time exceeds $50. All charges will be billed according to the rates and terms set forth in published materials and found on the AlignMeeting website.
If you are paying for the Service pursuant to a mutually agreed invoicing arrangement with AlignMeeting, AlignMeeting will invoice you on a periodic basis in accordance with its standard practice. You must pay each invoice within thirty days after the date of the invoice. In the event of late payment, your access to the Service may be suspended or terminated. Further, unpaid fees are subject to a finance charge of 1.5% per month on any outstanding balance, or the maximum permitted by law, whichever is lower, plus all expenses of collection.
If you are paying for the Service through a Reseller, all payment related terms (including, but not limited to, pricing, invoicing, billing, payment methods, and late payment charges) will be set forth in your agreement directly with Reseller.
Electronic Invoicing . You will not receive paper invoices or receipts. You can access printable invoices, billing reports and payment receipts via the AlignMeeting website.
Trial Guarantee . From time to time, AlignMeeting may offer a Money Back Guarantee ("Trial Guarantee"), the duration (the "Trial Period") and terms of which may vary according to the terms of specific sales promotions as described in the promotional literature or on the website, which is applicable only to your first-ordered account. (You will not qualify for the Trial Guarantee program if you cancel and subsequently re-establish a AlignMeeting account at the same or another location.) Under the terms of this Trial Guarantee, if it applies, AlignMeeting may refund some or all charges, provided that you cancel the Service within the specified number of days in the Trial Period after the Activation Date. AlignMeeting reserves the right to terminate, revoke, or change the terms of this Trial Guarantee at any time, without prior notice. No refund of usage charges or any taxes or fees applicable to such charges will apply, including but not limited to toll-free access charges.
AlignMeeting Annual Service Plans . The annual service fees associated with the optional AlignMeeting Annual Service Plans represent payment for twelve consecutive months of Service commencing on the Activation Date. You will be responsible for any additional charges for services or usage not covered by the plan, billed on a monthly basis. If you cancel the Service prior to the end of the annual period, you will not receive a refund or credit for the unused portion of your billing period, unless you cancel within an applicable Trial Guarantee period, as described herein. At the conclusion of the annual period, your Service will automatically renew for a subsequent twelve-month period at the then- current renewal price for the selected AlignMeeting annual Service plan, unless you choose to switch to an alternate pricing plan or cancel Service prior to the anniversary of the Activation Date.
Price and Price Changes . Prices and charges relating to the Service are posted on the AlignMeeting website. We may change the prices and charges for the Service from time to time. We may decrease prices without providing advance notice. Increases to the prices or charges for the Service are effective no sooner than seven days (1) after posted on the AlignMeeting website or (2) you are otherwise notified of the changes, including being sent an electronic notification to the email address registered on your account.
Failure to Pay . We may suspend, restrict, or cancel the Service and this Agreement if you do not make payments for current or prior bills by the required due date. Service cancellation will result in your loss of the meeting identification numbers associated with the Service.
Late Payment Charge . We may add interest charges to any past-due amounts at the lower of 1.5% per month or the maximum rate allowed by law, prorated for each day payment is past due. Acceptance of late or partial payments (even if marked "Paid in Full" or with other restrictions) shall not waive any of our rights to collect the full amount of your charges for the Service. You agree to reimburse us for reasonable attorneys' fees and any other costs associated with collecting delinquent or dishonored payments. If charges cannot be processed through your credit or debit card, we will charge you an additional $15.00. If the state where you receive the Service requires a different fee, we will charge you that amount.
Invalid Payment Method . If we determine, in our sole discretion, that the payment method(s) registered on your account is no longer valid (such as the passing of an expiration date associated with a credit card or a failed payment transaction against that card, for any reason), we may suspend or restrict the Service until you provide a valid payment method.
Taxes . You are responsible for, and must pay, any applicable federal, state, local, or other governmental sales, use, excise, public utility, or other taxes, Universal Service Fund fees, and charges now in force or enacted in the future, that arise from or as a result of your subscription or use or payment for the Service. These amounts are in addition to payment for the Service and will be billed to your credit or debit card as set forth in this Agreement. If you are exempt from payment of such charges, you must provide documentation satisfactory to us that you are exempt. Tax exemption will only apply from and after the date AlignMeeting receives and verifies this documentation. Taxes and other applicable fees will be in the amounts specified by federal, state, and local authorities.
Service Interruption . You acknowledge and agree that credit allowances for interruption of the Service will not be provided.
Billing Disputes . You must notify AlignMeeting within seven days after receiving your credit or debit card statement if you dispute any AlignMeeting charges on that statement or such dispute will be deemed waived.
You may cancel the Service at any time by notifying AlignMeeting according to the procedures specified on the AlignMeeting website. You remain fully liable for accrued charges, taxes, and fees outstanding at the time of termination, and you authorize AlignMeeting to process these amounts to your credit or debit card. You agree that if we are unable to process these amounts to your designated credit or debit card(s), we may take other steps as we deem necessary to collect the fees owed to us for the Service, and that you will be responsible for all costs and expenses we incur in connection with such collection activity, including collection fees, court costs and legal fees.
You agree to defend, indemnify, and hold AlignMeeting, its affiliates, and agents and any other service provider who furnishes services to you or enables us to furnish services to you in connection with this Agreement or the Service, harmless from claims or damages relating to or arising out of the Service or this Agreement, including, but not limited to: (1) your use of the Service (including without limitation, any person accessing the Service using your account; (2) any actual or alleged violation of this Agreement or any applicable law, rule or regulation by you or any person accessing the Service using your account; or (3) any actual or alleged infringement or violation by you or any person accessing the Service using your account of any intellectual property, privacy right, or other right of any person or entity.
You agree that AlignMeeting should not be and is not responsible for any third party claims against us that arise from your use of the Service. Further, you agree to reimburse us for all of our costs and expenses related to the defense of any such claims, including attorneys' fees, unless such claims are based on our willful misconduct or gross negligence.
BY ENROLLING IN, ACTIVATING, USING, OR PAYING FOR THE SERVICE, YOU AGREE THAT YOU HAVE READ THIS AGREEMENT AND UNDERSTAND THE LIMITATIONS OF ALIGNMEETING SERVICE DESCRIBED HEREIN. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES WILL YOU BE ENTITLED TO ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, REGARDLESS OF THE FORM OF ACTION, EVEN IF ALIGNMEETING HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EXCEPT FOR DAMAGES THAT ARE REQUIRED BY LAW TO BE PAID, YOU AGREE THAT ALL DAMAGES ARE EXCLUDED EXCEPT FOR THE DIRECT DAMAGES THAT ARE ACTUALLY INCURRED BY YOU IN REASONABLE RELIANCE, NOT TO EXCEED THE TOTAL AMOUNTS PAID BY YOU IN THE TWELVE MONTHS UNDER THIS AGREEMENT IMMEDIATELY PRECEDING THE CLAIM.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALIGNMEETING, ON BEHALF OF ITSELF AND ITS AFFILIATES AND SUPPLIERS, EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, RELATING TO THE SERVICE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. NEITHER ALIGNMEETING NOR ITS AFFILIATES, SUPPLIERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS WARRANTS THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT YOUR USE OF THE SERVICE WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR-FREE. NEITHER ALIGNMEETING NOR ITS LICENSORS OR SUPPLIERS HAS ANY LIABILITY WHATSOEVER IN CONNECTION WITH YOUR USE OF SERVICE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT. WE DO NOT AUTHORIZE ANYONE, INCLUDING, BUT NOT LIMITED TO, ALIGNMEETING EMPLOYEES, AGENTS, OR REPRESENTATIVES, TO MAKE A WARRANTY OF ANY KIND ON OUR BEHALF AND YOU SHOULD NOT RELY ON ANY SUCH STATEMENT.
General Provisions . This Agreement does not provide any third party with a remedy, claim, or right of reimbursement. Failure by AlignMeeting to enforce any provision(s) of this Agreement shall not be construed as a waiver of any provision or right. This Agreement constitutes the entire agreement between us and supersedes all prior agreements, understandings, statements, or proposals concerning the Service, including representations, whether written or oral. No written or oral statement, advertisement, or service description not expressly contained in the Agreement will be allowed to contradict, explain, or supplement it. Neither you nor AlignMeeting is relying on any representations or statements by the other party or any other person that are not included in this Agreement. If any provision in this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Governing Law . This Agreement, and all other aspects of the use of the Service and the AlignMeeting website, shall be governed by and construed in accordance with the laws of the State of New Hampshire, without regard to its choice of law rules. This governing law provision applies no matter where you reside, or where you use or pay for the Service. You agree to submit to the exclusive jurisdiction of the state or New Hampshire courts located in or with responsibility for Hillsborough County, New Hampshire to resolve any disputes arising hereunder.
ANY CAUSE OF ACTION BY USE ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICE MUST BE INSTITUTED WITHIN ONE (1) YEAR AFTER IT AROSE OR BE FOREVER WAIVED AND BARRED.
Events Beyond Our Control . AlignMeeting will not be responsible to you for any delay, failure in performance, loss, or damage due to fire, explosion, power blackout, earthquake, volcanic action, flood, the weather elements, strike, embargo, labor disputes, civil or military authority, war, acts of God, acts or omissions of carriers or suppliers, acts of regulatory or governmental agencies, or other causes beyond our reasonable control.
Assignment . We can assign all or part of our rights or duties under this Agreement without notifying you. If we do that, we have no further obligations to you. You may not assign this Agreement or the Service without our prior written consent.
Survival . The provisions of this Agreement relating to indemnification, limitations on liability, warranty limitations, billings, and your obligations to pay for the Service provided, including any additional usage charges, shall survive any termination of this Agreement or termination of the Service.
Non-Waiver . Failure by AlignMeeting to insist upon strict performance of any terms or conditions of this Agreement or failure or delay to exercise any rights or remedies provided herein or by law shall not release you from any of the warranties of obligations of this Agreement, and shall not be deemed a waiver of any right of AlignMeeting to insist upon strict performance hereof or any of its rights and remedies.
Last revised April 29, 2015